character study: how understanding you-as-business-owner helps you to weave a story of success

When I read about business, I rarely read business books.

Nope, I’m more into psychology, cultural criticism, or philosophy. It’s a heckuva lot easier to be innovative when you’re not presented with tactics to copy.

This summer, I have been tackling creative writing. I am not a creative writer. I do not have novel manuscript waiting in my desk drawer for the right person to come along. I don’t even have an novel idea dancing around in the back of my head.

But – I suspect – much like you, I have deep & true attraction to fiction and it’s creation.

What has struck me most in reading about creative writing is just how much it mirrors the way I construct my business. I wrote previously about how I felt the book Bird by Bird was a killer biz study. And I’ve mentioned I’m working on a group coaching program around these concepts for the Fall.

Before we can dive into your business-as-novel strategy, we’ve got to set the stage. So today, we’re doing a character study.

And YOU, my friend, are the character.

As I see it, the business owner is the narrator of the story. She functions in a capacity that provides direction and perspective to an otherwise secret set of events. In some businesses, the entrepreneur may be a bit of an omniscient narrator – chronicling the story without being a part of it. But, more likely, you find yourself as an integral part of the story.

You are influencing the action, calling the shots, and managing the dialogue. You’re providing perspective, structure, and meaning to the story.

Understanding who you are and how you relate to your business – and the work at hand – helps you to maintain consistency & momentum over the course of this epic tale.

Take a minute to consider who you truly want to be as a business owner: confident? graceful? flexible? outgoing? caring? tenacious? unyielding? fierce? intelligent? What do you-as-business-owner look like in 5 years? 10 years?

Start to create that mental picture of who you are as a business owner, the role you’re growing to fill, and the entrepreneur that you are striving to be in the not-so-distant future.

Got it?

Let’s take that picture and make it move. Ya know, like in Harry Potter. Or those new trippy animated gifs

Get down with your dialogue. When you interact with prospects, what language do you use? When you talk with loyal customers, how do you present yourself? When you’re in a peer group, how do you act? When you’re talking to your team, how do you provide direction?

Of course, dialogue is just one – albeit, important – way to define your business owner narrator. Another way to define this character is with the setting she finds herself in.

Do you work out of your home? In an office? Do you take virtual meetings or do you prefer a high class coffee shop? Do you “get dressed” for work or are yoga clothes your preferred uniform? Do you make time for colleagues or work in solitude?

There are no right answers to these questions but knowing your ideal answer to each of these questions helps you makes decisions, communicate priorities, and focus on what’s important to you.

The image of you-as-business-owner and story narrator also doesn’t have to be 100% true to you-as-mom/wife/brother/boyfriend/BFF. In fact, I like to think of my business owner self as more like the amplified and stylized but true-to-vision version of me. More like 120% of the person I know I am on the inside.

Once you’ve played around with the quirks, language, and environment of your own character, it’s time to develop your own business mythos. Right now you – yes, you – are operating under a set of beliefs and ethics. This goes beyond “show up on time” or “say thank you & mean it” to core concepts that define the work that you do and the vision you have for the world.

A few of my core business beliefs:

  • Making money & making art go hand in hand.
  • Honest & earnest enthusiasm sells.
  • Getting started is fast. Building a thriving business takes time.
  • Questions are better teachers than statements.
  • Challenge all assumptions.


When you understand those core beliefs you know better how to handle the situations that arise in the course of business, make decisions that affect the way your brand is perceived, or evaluate strategic partnerships.
You’re prepared for best case and worst case scenarios alike. You have a sense of the end game and you know what you’re trying to achieve.

That’s huge.

So – language, environment, idiosyncrasies, and core beliefs – what else helps you to understand who you are as a business owner? How else do you communicate who you are through your business?

And, perhaps more importantly, how would your business be different if you allowed your character to call the shots? Leave your response in the comments below.

Want more like this?

There’s more where this came from, baby, a lot more. Think intimate, high-touch, high-concept group coaching. Think business as novel. Think the power of other brains plugged in to your brain (and biz). Want to learn more? Sign up here for backstage access.

What’s your retirement plan? PLUS my entrepreneurship library giveaway!

Entrepreneurship gets in your blood. It’s a thrill, building a business and being in charge of your own enterprise. It can be a hard habit to break.
— Carol Tice, Will Today’s Entrepreneurs Ever Retire?

You’ve heard it before: I love my work so much I would do it for free! Okay, maybe.

How about: I love my work so much I would do it forever! Ouch.

When you’re driven by passion and a big, bold mission, it’s hard to imagine yourself not working until your last breath. Or is it? It’s harder still to imagine a plan for working yourself out of a job when you’re struggling to stay in control of your current business plan.

But planning for retirement – or, at the least, that time when you might want to have more fun – is an important part of your long term goal setting.

How would you make business decisions differently if you knew what retirement looked like?

How do you envision retirement as of today?

  • Sipping cocktails on a far off island beach?
  • Hardcore philanthropy?
  • Ceaseless travel?
  • Going back to school?
  • Ease, rest, and relaxation at home?
  • Work as fun instead of working to fund fun?

Bottom line: you’re not building a business or income stream just for today or tomorrow. You’re building a strategy for long term gain and satisfaction.

Entrepreneurship Library GIVEAWAY

Want to win a library of 6 books to support your entrepreneurship and help you build that strategy for long term gain & satisfaction? Thought so. I’m giving away a copy of Drive by Daniel Pink, Start With Why by Simon Sinek, Linchpin by Seth Godin, Taking the Leap by Pema Chodron, Uncertainty by Jonathan Fields (forthcoming), and The Art of Non-Conformity by Chris Guillebeau.

These are books and people who have transformed my business.

Here’s how to enter:

  • Visit our giveaway sponsor’s site, Business on Main, and take a look-see at this article on entrepreneurship & retirement (link will open in new tab).
  • Then, come back here and leave a comment below with your thoughts on retirement. Want to work forever? Are you one of the 4 in 10 who are don’t plan to retire? Or do you have a clear vision of what “work” will look like (or not!) in your 70s or 80s?
  • Giveaway ends Monday, August 1 at noon Eastern. Winner will be selected at random and contacted by email.
  • One entry per person.

My blog is a part of an online influencer network for Business on Main. I receive incentives to share my views on a monthly basis.

“I’m not a creative being” — moving forward with this solopreneurial life

This post is for those who are wanting: wanting to quit the day job, craving to find their spot in the world, hungering for the opportunity to make a difference, yearning for the idea. This post is for those of you asking “what if?”

This post is also for those who are feeling like it should be easier than this. Like there’s a magic potion with eyeball of frog and tail of newt. Like it seems everyone around you gets it on the first try – why is it taking you so darn long? Like if you don’t get it right this time, you’re going to quit.

Let’s begin with one of the most common questions that lands in my email box, “How do I get started when I don’t know the what?”
The answer isn’t difficult but it’s not an answer everyone wants to hear.

Here’s one recent example:

Hello Tara and Team Gentile,

This is Patrice writing — how are you?

Tara, I’ve recently discovered you. I’ve sent your website and newsletters to many, many friends who are creative and inspired. What you and so many women are doing a la cyberspace is TRULY AMAZING!!!

I oh so very much would like to be your student and client. My issue, Tara, is that I don’t have an idea for business. I’m not a creative being; I’m linear, detail-oriented, a connector, blah blah. I long for a solopreneurial life and the freedom to work hard on my terms. Any suggestions about how to understand my vocation?

Thank you, Tara, all the VERY BEST to you!!!

Patrice

And here’s my response:

Hey Patrice!

Thanks for writing.

First off – you’re a creative being to me. Just to want this crazy counter-cultural solopreneurial lifestyle means you’re capable of putting unusual solutions to usual problems. That’s creativity at work!

I believe we’re most creative when situated in circumstances that really “juice” us. What kind of work have you done in your life that’s really turned you on? That’s made you excited to learn more and exercise your skills? Start there. Even if it’s a bunch of different things.

Then check out people around the net who are doing similar things. Understand what conversations they’re having, who they’re connected with, what services they’re offering. Comment on their blog – ask a question or two. And see how you can insert yourself into a community of people who are quite a few steps ahead of you.

Then branch out – observe what people in different fields are doing and try to glean some inspiration that you can take back to that work that really turns you on.

That’s how I started out! And that’s the advice I give for finding that first idea. Remember, your idea doesn’t have to be a thang it just needs to get you started. Your initial concept is more about the momentum it creates than the end result.

Once you’ve got that under your belt, you’ll be a perfect client for me! Stay in touch!

Tara

***

You see, I got my entrepreneurial sea legs riding the new art & crafts boat. Many people think of what I do and the strategies I espouse as particular to Artists.

It’s not. You’re all artists to me. Just by reading this blog or seeking out your own information, you’re engaging in creative thinking. Just by putting pen to paper about your dreams, you’re engaging in a creative act. This process of finding your passion, acting on a vision, and earning serious coin isn’t about ditching your analytical skills or joining some cooperative community.

Identifying your profit providence is a process of becoming more aware of what’s already going on in your work, life, and desires.

Awareness creates opportunity for amplification. And amplifying what you’re already doing will help you create the experiments you need to get results you can analyze.

The thing is, the process I described to Patrice, takes time. Identifying, amplifying, experimenting, and analyzing takes time.

It might be possible to set up a new business with little money or time but that doesn’t mean that getting to that point doesn’t take a while.

I researched my first venture into online business for 6 months while my newborn daughter nursed, slept, and cooed. It only took me 2 weeks to launch the thing. After I launched it, I kept experimenting & researching until… well, there is no until. Look at me, I’m still researching and experimenting!

There is no perfect idea. A ha! moments come and go. Your perseverance is what shows your creativity, ambition, and passion. Nothing less.

beyond social media: I’ve seen the future and it’s name is Google+

“How are you going to use Google+?” That’s the question on early adopters’ lips.

We have been programmed to look at each and every evolution of Web 2.0 as something to use, something that can be harnessed to do our bidding and serve our needs. The race to establish your profile, the mad hunt for followers, the not-so-social tactics for driving eyeballs back to your site… it’s all pretty familiar now.

Let me offer you a different thought about this new “platform:” Google+ is not just another evolution of Web 2.0 but a genuine step into the world of Web 3.0.

Web 3.0 has been defined as the Semantic Web, where the machines & algorithms understand us just as well as our friends and family. But I think we’re a ways off from having machines that truly comprehend the nuances of human communication. Instead, it appears that we’re entering an era of true integration with technology, at least in the connected class.

The tool that has become synonymous with search now offers a way to create a virtual representation of yourself.

Actually, that’s not quite right.

Your Google+ profile is a direct representation of who you are online. Nothing virtual about it.

You owe it to yourself to create the best “you” there as possible. Why? Google has already integrated itself into your life: Gmail, docs, calendar, maps… This isn’t about business versus personal, networking versus socializing. This is about the whole you, the well-rounded you.

And this is about what people find when they look for you.

Case in point, check out what pops up when I Google myself:

Yep, my G+ profile is listed above this very website. The one that bares my name! Now, I asked around and discovered that this isn’t yet the case for everyone. And, no doubt, if you haven’t yet activated a G+ account, this is not that case. But just how much longer is this going to be a new thang? Not long.

How you build out your profile, connections, +1’s, and comments will affect how the almighty G-machine understands you and that in turn will affect how real live human beings understand you.

The implications are vast.

How am I reacting to this new platform? Well, since I believe G+ represents a fundamental shift in how we integrate the ‘net into our total lives, I’m having a bit of an existential crisis! Okay, that’s a bit dramatic. But I feel pressure to create a compelling profile that avoids fluff, pitches, and blatant advertising.

I have confidence that I’m all I need to sell me – so how can I translate me into updates, links, and photos?

That’s the (multi) million dollar question.

I’m striving to create a stream of content that, when taken as a whole, invites people to learn more about me. On the flip side, I’m endeavoring to offer Google what it needs to offer me the best experience of the online world as possible.

That’s putting a lot of faith in a corporation. I think they deserve it. And they’ve done their best to earn it.

What are your thoughts on Google+? Are you using it yet – and, if so, how? And if you haven’t joined the party, are you hungry to give it a try?

Other smarty pants thoughts on Google+:

***

By the way, you can circle me up on Google+ by clicking here. And you can help me out immensely by clicking the +1 button below!

race to the bottom vs reach for the top: you can’t avoid high-end when it comes to your passion-driven business

With an abundance of “stuff” all around us, it’s easy to think that the road to success is paved with bargains. People want more and they want it cheap, right?

Is it even possible to build a business that’s comfortable by stocking its shelves with products that cost more than average?

Sure, it is. Even in this economy (no excuse, people!), companies are making a killing on premium products that you’re buying.

Apple is doing it. So is Harley Davidson. The makeup brand I use, Jane Iredale, is doing it too. Heck, I would probably even put Starbucks in that category. My new go-to drink is over $5.

Passion-driven businesses are built around the fact that the customer is as passionate as the business owner. That the zeal for quality & distinctiveness is a shared trait between merchant & patron. Further, the passion they share is not only at face value – for a great computer, motorcycle, or mineral foundation – but for an underlying purpose – design, culture, or beauty.

Purpose is a nonnegotiable. Business owner & customer either share it – and do business happily – or they don’t.

Passion-driven businesses lose money on “…maybe”.

Passion doesn’t allow for compromise on the things that matter most to you. And not compromising rarely allows for a deal.

What is beyond compromise in your business?
  • Level of service?
  • Quality of materials?
  • Craftsmanship?
  • Vision of success?
  • Start to finish method?
  • Source of materials?
  • Consistency?
  • Ease of use?
  • Sustainability?

How could you expand your market of passionate customers by focusing on the highest quality regardless of price?

Inevitably, your passion for your service, product, or vision means that you can check off a whole list of nonnegotiables. Take, for instance, Henry Sidel, who has a passion for Japanese culture:

“I never thought I’d start a business,” says Sidel, now 43. It wasn’t entrepreneurship that excited him — it was his passion for all things Japanese.

Sidel first visited the country as a homestay college student in 1987, later returning after graduation to live there for a time and learn the language. Over the years, he made several more trips, but his interests didn’t converge until a 2001 sake tasting at a New York restaurant. The spirits, shall we say, moved him. (Joanna Krotz, Turning Passion Into Profits)

Think he’s hocking the cheap stuff? No way. Someone who is passionate about the culture, the product, and the people doesn’t care too much about the price. He’s interested in connecting the best, most interesting sake with the people who appreciate it as much as he does.

His nonnegotiables have to do with showcasing different regions of Japan, promoting artisans, and featuring unique flavors. And he does this all with another quirk of high-end business: a limited menu.

Sidel is also ranks education & events among his nonnegotiables. It’s not just about selling, it’s about creating an experience.

My guess is that your dream for your business is not much different. You dream of a business where you attract customers who love what you do as much as you do. Who are in it for the experience and not just another cheap thrill. Who value your expertise, your passion, and your vision. Who happily hand over the cash because – regardless of what the rest of the world thinks – it’s worth it to them.

The thing is, this type of business doesn’t evolve into a high-end business. It’s designed as a high-end business.

Think again of that dream-of-a-business we were just envisioning.

What changes could you make in the structure or operation of your business to make it more like the “if only” business you dream of?

What decisions have you been avoiding because of your fear of the “high-end?”

Leave your response below!

My blog is a part of an online influencer network for Business on Main. I receive incentives to share my views on a monthly basis.

personal power fuels your creative power

Nothing stifles your creativity like doubt.

Think you can’t? You won’t.

What separates you from those who succeed is not a staggering difference in ability; it’s the know-how to set aside uncertainty and embrace personal power.

What outside influences are you allowing to have sway over your ability to commit to your creative impulses?

What past experiences are holding you hostage?

Are you directing your inner monologue to keep you offstage?

You can’t hide when your business is powered by the “thing” you love.

Passion-driven businesses are built on the awareness of their own fanaticism.

Customers are attracted to the power you draw out of your own enthusiasm. Friends, too.

And when you’re comfortable with your own zealous tendencies, you’re more comfortable creating.

Create more: stories, branding, content, service, products, opportunities, relationships, wealth.

Personal power fuels your creative power.

It’s a beautiful cycle.