experiment or die
As you might have noticed, taragentile.com just got a makeover. Not just a new banner or color scheme but a whole new flavor & focus.
The “new” here is really a reflection of an evolution that’s been occurring in my business since March 2010. From January 2009 til March 2010, my business and my online presence was about experimenting with things I thought might “work.” But my definition of success was limited and my understanding of what I had to offer the world was in its infancy.
Experimenting is a brilliant way of finding your passion and your calling.
Businesses that truly thrive (not simply get by) are those that are willing to experiment. Non-profits that truly make a difference are those that are willing to try something new. People who stand out, get noticed, and help others are those who are willing to do something without the burden of perfection.
Francis Ford Coppola recently did an interview with the 99 percent. He marveled at the fact that he can still learn something every day that he works on his craft (film).
The cinema language happened by experimentation – by people not knowing what to do.
The very idea of film, its culture, its language, its art happened only because people were willing to wing it. There was no manual. Even after thousands of years of theater and drama, this new medium required its artists to dig deep and try something that just might fail.
If you’ve gone to the movies lately, I’m sure you realize that even a hundred years later, artists are still failing every day.
Many of my ventures have failed as well. But with each failed experiment, I have come closer to expressing my art on its own terms. I have inched nearer to the goal of serving (and changing) the world with my passion.
Today, I launch this outward part of my evolution. I brand myself as an expert in DIY culture and lifestyle design. If I’m not, I don’t know who is. This is the fullest expression of my passion that I’ve achieved thus far. And if there is another step to this evolution (I’m sure there is), I welcome it with open arms.
This is how I choose to be present in the world. This is how I choose to serve you. This is how I choose to be seen by your eyes and heard with your ears.
What experiments are you willing to try to find your truth? Are you willing to fail to find what truly succeeds?
break out of the production cycle
What business decisions would allow you to break out of the mold of production, production, production and into really expressing your unique talents in a more profitable way?
- focusing on bigger relationships…
- creating a more premium product…
- turning services into products…
- reducing redundancies…
- eliminating the trade of money for time…
{image by orphanjones}
how to market your service with a magnifying lens
This post is part of the Brilliant Marketing Tricks series over at Heartmade Blog
What I’m about to share is not a trick. It’s a smart way to turn ambiguous problems into a successful business model.
Offering services – whether it’s web design, virtual assistance, social media marketing, coaching, or teaching – and developing ecourses is a fantastic way to grow a business or add another layer to a successful one. But just slapping up services on your website won’t bring the clients in.
In order to sell teaching or services and build a thriving business you need two things: a need & a magnifying lens.
You can’t teach something people don’t want to learn. Well, you can, but it would be a lot like playing school with a classroom full of teddy bears and Barbie dolls. And if you try to teach something without a unique perspective (that’s where the magnifying lens comes in), you’re just trying to sell Googling services and people don’t pay for Google.
In the end, marketing is all about matching the right people with the right product to fulfill their need. So the key to crafting a service that sells is to find a need, fill it, and then find a way to tip off the right people to your solution.
Identifying Needs
When we consider what we want to sell, we think of just that: what WE want. Luckily, we’re not buying our services – there’s no profit in that.
Instead, when considering your services package or your newest ecourse, it’s of utmost importance that you continually look to your potential customer, your existing audience, as the source for the product you’re designing.
- What problem needs solving?
- What itch needs scratching?
- What are they already buying?
- Why doesn’t it work?
- What constraints do they have?
Looking through your brainstorming, you’ll no doubt see problems you have no interest in solving. Others will seem too hard. Still more will seem too easy.
Pick one that you have a strong reaction to.
Consider how you could mold and shape this need. Consider how you already deal with it on a day to day basis. Consider what parts of the problem are easy and what parts are difficult.
Most importantly, consider the experience your audience has around this need. Is it frustrating? Terrifying? Does it leave them feeling stupid? Does it just take too much time?
Of course, you can’t teach something you’re no good at. And you don’t want to teach something you’re not interested in. But the genesis of the idea comes from the customer. Even if the need you identify isn’t particularly interesting to you, there are ways of bending it to your will.
Using Your Magnifying Lens
Danielle LaPorte teaches that your business should be centered around what comes easily to you. I agree. We often shy away from what is easy because other people could do it too, our customers could do it for themselves, or people would never pay a premium for it.
Bologna.
If you build your skills around what comes easily to you, you’re virtually guaranteed a great marketing strategy.
And here’s where you need to whip out the magnifying lens.
What comes easily to you is not quite enough around which to build a business or a brand. Take your ease, your shining personality, your unique perspective and look at them through your magnifying glass.
- What details really stand out?
- What have you not noticed before?
- What looks really funny all blown up?
Now, how can you use the magnifying lens to turn what is easy to you into what is marketable? Use what stands out.
For instance, don’t stop at saying you have a passion for helping people. Sure, I have a passion for helping people too. I call mine “Brainstorming” and I let everyone know that I think big. I’m not afraid of the big ideas that you need to move your business forward. I won’t just “help you,” I’ll shift your thinking. I’ll take your small thinking and bust right on through it.
You know you have small thinking. I have big thinking. We work well together. Simple as that – that’s marketing at it’s best. Matching needs with the product or service that fits it BEST.
Brainstorming & big thinking are the details you see when you look at my business with a magnifying lens. “Helping people” just kinda blends in. Build your service or ecourse around the unique details, the thing you can’t get anywhere else, your sense of humor, your affinity for the magical arts, or passion for Pokemon. Just don’t make it boring.
If your brand, your service, or your ecourse – let alone you – is indistinguishable from the crowd, you have nothing to market. All you can do is hope something picks you instead of the 500 other options out there.
If you have a service built around your passion for Pokemon, I guarantee you’re going to find the right people.
If under the magnifying lens, your unique perspective is like a red ant in an army of black ants, the people who are looking for you will spot you right away. The people who need to find a red ant for their red ant colony will scoop you up and take you home.
Marketing a service or ecourse is as simple as finding a need, creating a solution, and using your unique perspective to find the right people for the product. While the idea for your service may start with your customers’ need, it’s sold on the unique details you have to offer. It spreads because of the manner in which you translate your own passion into the mundane. Your customers share it because they identify with the details, not so much with the problem you’re helping them solve.
Consider how you can help your customers today. Then grab your magnifying glass and look for your unique solution.
{ image by jonny2love }
5 figure creative business strategy
It’s been quite a while since I posted here. In that time, I’ve been working on major guest posts, working through an ecourse on DIY website design, and taking some time to reconnect with myself.
Also, in that time, I reached a huge milestone for my business: my first 5 figure month.
In this video, I describe the 4 factors that went into this success with the hopes that you’ll apply them to your business.
1.) Build a broad product library.
- Are addressing a variety of needs for your target audience?
- Have you created products at a variety of price points?
- Are your products or services easy to purchase?
2.) Grow a dynamic & engaged email list.
- What can you offer for free as incentive for an email sign up?
- What can you deliver in weekly or biweekly commitments to your email list to keep it fresh?
- How can you ask for subscriber feedback & input to create a personalized feeling?
3.) Meet the demands of your customers.
- What else are you current customers demanding of you?
- What need could you address tomorrow but have chosen not to?
- How can you turn this into an opportunity to create massive growth in your business?
4.) Increase your influence.
- Are you projecting a persona of authority in your niche?
- What separates you from the best of the best?
- Who is your target audience and where do they hang out?
If this sounds like a plan to you, get the next level of help & accountability in The Creative Empire. TCE is an exclusive membership site geared towards helping creative entrepreneurs succeed in today’s business environment.
And we’re running a sweet deal – but you have to hurry.
Sign up before midnight on Thursday, November 4 and receive 2 whole weeks for free. Use your trial to get answers to the problems you have right now. Form relationships with other biz owners and create partnerships. Offer assistance and build your brand profile.
redefining nonessential
My product is “nonessential.” People don’t really need it and it doesn’t solve anybody’s problems.
Everything is nonessential. And yet, everything is essential.
We walk out of big box stores everyday with things we don’t really need. Something is causing us to pull the trigger, hand over the cash. “Need” is in the eye of the beholder.
All I really need is a warm place to sleep, food in my tummy, and clean water to drink.
Yet, I need my morning latte. That’s Need with a capital N. Oh, and I need my afternoon latte too.
If you think of what you do and what you create as nonessential, it will be. But the truth of the matter is that, to your ideal customer, your product is as essential as the air she breathes. Or the latte she drinks. Either one.
If your picture of your ideal customer doesn’t include that detail, you need to redefine her.
“Essential” isn’t just about primary needs, it’s about they way someone feels, the way she interacts with you or your product, the way you rescue her from life’s minor crises. It’s up to you to position your product or service as essential. It’s up to you to find the people who can’t live without you. It’s up to you to stop making excuses about your product being nonessential or a luxury.
Redefine nonessential.
{ essential iphone photograph by mezuni }
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Have you grabbed your copy of 52 MORE Weeks of Blogging yet?
Tara is like having your own personal trainer. She’s a motivator. She has inspired, explained, intrigued, enabled and encouraged small businesses and, particularly, the handmade community. I don’t know where she gets her energy or prose, much less her great ideas.
– Linda, alamode stuff
how are you creating context for your business?
The next wave – Web 3.0 – will organize itself around two different elements: context and the user.
By “context,” I mean the intent that brings you to the Web, your reason for surfing. Looking for a job is “context,” as is planning a trip or shopping for clothes.
Fundamental to context is the user. And when you fuse a specific user with genuine context, you wind up with truly personalized service.
– Sramana Mitra
Good business has always required complete context, a matrix that explains why a customer needs a product while the idea to purchase is still forming in her head.
Your business is no different, it doesn’t exist in a bubble. Whatever you’re selling has a context – information, market, events, and attitude that gives your product shape and function.
If you sell stationery, the context is correspondence, the need of the consumer to send a greeting, the protocol & formality of mailing. There’s the recipient and the occasion to consider. There’s an underlying meaning in the stationery of choice, as well. The stationer must consider and communicate this context carefully.
If you’re a consultant, the context is the business environment and the attitude of the market. The context is the experience you bring to the table and your unique perspective on the needs of the client. There is context in the goals your clients hope to achieve and the fear of failure if they don’t achieve them. Again, this context must be carefully considered & communicated.
Have you considered how context can influence a potential customer when they come into contact with your business?
creating & communicating context – related needs
Your website is the easiest way to relate context to your potential customers. Here is where you can let people know they’re in the right place. You teach them how your product interacts with their daily lives. You answer questions they didn’t know they had. You fulfill related needs.
Yes, fulfilling related needs might be the biggest piece of context you can provide. It doesn’t have to be expensive, energy-intensive, or time consuming, just fulfilling a small related need will make the customer understand the context of your unique product. The two faces of my business (this site & Scoutie Girl) are all about context. On this site, I don’t just help you run a web-based business, I help you think more critically about yourself as a business owner. I help you see needs you didn’t even know you had and then I fulfill them. Or at least I hope so. That’s what they tell me.
On Scoutie Girl, the context is how to make this new arts & crafts movement work. There’s more than just buying & selling stuff, of course. But how does that work? Who does it work for? What does it mean to sell art & buy art & consume mindfully & live creatively? People have always done these things. But there’s context – and I suss that out. You can’t create art all day – or look at art all day – without considering where it comes from, so I fulfill that related need as well.
painting the big picture
Your website – and the context it provides – allows you to paint the big picture with fine strokes & gracious details. Understanding that your website is not all about you & your business but your customer & their needs will allow you to create something that is more than a digital business card. Showing your potential customers that you understand who they are, what their needs are, and answering the questions they didn’t know they had show that you’re more than just a product to be consumed. You are a part of their lives.
That’s how you seal the deal.
That’s how you provide context for purchasing decisions, large & small alike.
Your social media outposts allow you to create even more context. How do you work in your business? How are you helping people RIGHT NOW? What do you think of the latest trends? What related needs can you address in 140 characters or less?
Your business message is about more than broadcasting your “buy me now” bulletins. It’s about creating a context for potential clients & customers to learn about, interact with, and truly discover your product.
How are you using your online presence to create the context for your business?